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OUR PHONE NUMBER: +91 8779639797 / +91 8369212005
Free Delivery* | Easy Returns | COD Available
 +91 8779639797 / +91 8369212005

Privacy Policy

We take your privacy very seriously. We focus on highest standards for secure transactions and customer data privacy. Following document illustrates our policies & purposes for receiving your data.

By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.


Martolex is strongly committed to protecting the privacy of users. This privacy policy document contains information which you should go through so that you fully understand the terms involved in registering to our service, and how we use the personal information submitted by you to avail this service

When you register at Martolex, we ask you to provide us with your personal information. Personal information means information that can be used to identify and contact you. These include your name, postal delivery address, e-mail address, payment method, telephone number, Date of birth, as well as other information when such information is combined with your personal information. We use this information to process your orders and to communicate with you about the status of your orders. We use your email address to send you messages about Martolex special offers, promotional announcements and consumer surveys. We also send email to reply to your queries that you may have about Martolex.

We use your telephone number only if there is order/delivery related issue. We may also use that information to let you know of additional products and services in which you might be interested. We may ask you for information about your interests and preferences to serve you better, but it’s your choice to respond or not. . As part of our service, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our services to make your experience better and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

You can browse the Website without becoming our user. But once you become our user, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the service. We may automatically track your reading behaviour based on the books you buy. We use this information to do merchandise planning & recommendations to you and users like you. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.


Except as described in this section, we will not sell, rent or disclose your personal identification to third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared. We occasionally use other companies, agents or contractors to perform services necessary to our operations. For example, we have partnered with other companies to personalize our Web pages, process payment transactions, analyse customers' interaction with our site and process consumer surveys. We also provide postal addresses to the Courier Service for delivery purposes. In the course of providing such services, these companies may have contact with your personal identification. We will not be liable for any damages that may result from the misuse of your personal information by these companies. From time to time, we may partner with companies whose products we believe will interest our members. In conjunction with these partners, we occasionally send promotional announcements to particular members. Martolex also reserves the right to disclose personal information when disclosure is required by law, if we reasonably believe disclosure is necessary to establish or exercise legal rights, or in situations involving potential threats to physical safety. We also provide analyses of our members in the aggregate to prospective partners, advertisers and other third parties. We do this so that we, and our advertisers can understand you better, and so we can keep bringing you the best services. We may also disclose, on an anonymous basis, literal statements made by our members. At no time, however, will we disclose personal information about specific members. Members should check back for updates to this policy.

Security and My Account

You can access your account from every page on the site by clicking the “My Account” tab after logging in to update and correct your name, password, postal address, payment information and update your Bookshelf. We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance our security procedures as new technology becomes available. No security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it. By using this Web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.

Changes to this Policy

We may make changes to this policy as and when needed. You should check back for updates to this policy from periodically. The privacy policy can be viewed any time by visiting the Privacy Policy page on Martolex website.