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OUR PHONE NUMBER: +91 8779639797 / +91 8369212005
Free Delivery* | Easy Returns | COD Available
 +91 8779639797 / +91 8369212005
terms-condtions Martolex

Welcome to Martolex!

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

These terms and conditions outline the rules and regulations for the use of Martolex Website, located at service is provided by Martolex™and is offered to you as per your agreement with and acceptance of this document. By clicking the box entitled “I have read and accepted the Terms and Conditions of Use” as part of the registration process, you accept all items in the Terms of Use and agree to abide by and be legally bound by the Terms of Use.

These Terms of Use are an ongoing contract between you and Martolex™ and apply to your use of the Martolex™ services and website. These Terms of Use affect your rights and you should read them carefully.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Martolex if you do not agree to take all of the terms and conditions stated on this page.


We employ the use of cookies. By accessing Martolex, you agreed to use cookies in agreement with the Martolex's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Changes to Terms of Use

Martolex reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the "Terms of Use" located at the bottom of the pages of Martolex Website. The most current version of the Terms of Use will supersede all previous versions. Your use of the Martolex Website or continued use of our service after changes are made means that you agree to be bound by such changes.


Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights. All intellectual property rights are reserved. You may access Martolex for your own personal use subjected to restrictions set in these terms and conditions.

Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Martolex does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Martolex, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Martolex shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Martolex reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Martolex a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • accounting, law and consulting firms; and
  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Martolex; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Martolex. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Martolex's logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


Please review our Privacy Policy to understand our practices.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Limitations on Use

You must be 15 years of age or older to register on the Martolex service. Children below 15 years of age can apply under parental guidance and with parental consent. The Martolex website and its contents are for your personal, non-commercial use. You may not download, copy, distribute, transmit, display, perform, publish, license, create derivative works from, or offer for sale any Martolex content without its express written consent.

You agree to use the Martolex website and any associated services in accordance with all applicable laws, rules and regulations. Martolex reserves the right to immediately terminate your registration to utilize its website as a result of any unauthorized or illegal use, the contents on the website and/or any associated services should Martolex become aware of any unauthorized or illegal use. The right to terminate includes, but is not limited to Martolex’s right to terminate your registration if it determines user’s abuse of Martolex’s policies and procedures.


You are solely responsible for maintaining the confidentiality and security of your account information and your password. If you reveal your account or password with anyone, you take full responsibility for their actions and no claim on Martolex is valid under any circumstances.


You agree to indemnify and hold harmless Martolex and its proprietors, directors, officers, employees, agents or any representatives from and against all claims, liability and expenses, including all legal fees and costs arising from and relating to (a) your breach of these Terms of Service; and (b) your use of this website and associated services including transmission or placement of information or material by you on this website. This provision shall survive the termination of your right to use this website and/or your status as a Martolex member.

Applicable law

Terms of Service shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall exclusively be Mumbai. The website may include inaccuracies or typographical errors that may be corrected as they are discovered at Martolex’s sole discretion.

Third Party Content

Martolex distributes content supplied by third parties. Martolex has no editorial control over content supplied by third parties. Any opinions, advice, statements, services, offers or other information expressed or made available by third parties, including third party content providers, advertisers, merchants, sponsors, licensors or any other user of Martolex are those of the respective authors or distributors and not of Martolex and its proprietors, officers, directors, employees or agents. Martolex does not guarantee the accuracy, completeness or usefulness of any of its content, nor merchantability nor its fitness for any particular purpose. It is your sole responsibility to evaluate the information, opinion, advice and/or any other content available through Martolex. Any reviews or opinions posted on the site solely represent the views of the poster and Martolex does not subscribe to them.

Term and termination

These Terms of Use shall remain in full force and effect while you use the Site. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the site or delete [your account and] any content or information that you posted at any time, without warning, in our sole discretion. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Use of Information Submitted

Martolex may use anything you sent or communicate to Martolex, including comments, questions, information, concepts, ideas or reviews without compensation or acknowledgement. By posting any content on the Martolex website, or otherwise communicating that content to Martolex, you grant Martolex a non-exclusive, irrevocable and perpetual license to use that content royalty-free.

Electronic Communication

You consent to receive electronic communication from Martolex. You agree that any communication, notice, agreement or disclosure that we send to you electronically satisfies any legal communication requirements, including that such communication be in writing.

Damaged Books

All book(s) sent to you have been checked to be in good condition prior to dispatch. Upon receipt of book(s), you must ensure that the same is in good condition. Any anomaly, if found, must be reported to our courier executive. Failure to check and/or report the same will be constituted as to having received the book(s) in good condition. At the time of pickup, our courier executive will check for any damage to the book(s) and will intimate you accordingly. Upon receipt of book(s) we will verify the same. Please refer Damage Policy.


We do not process returns or deliveries on national holidays. We make no guarantees as to the shipping and deliveries of books and may in our sole and absolute discretion, change our business practices regarding allocation, delivery and shipping, without notice.


The User can cancel an order for issue of books by calling or mailing Martolex customer service before the book is shipped by Martolex. In any discrepancy, Martolex reserves complete rights to decide whether to change the order or charge the user as per the rental structure. We do not provide refunds or credits for any partial term periods and charges are levied as per the rental structure defined.

Returns after use or end of rental period

The user can request to return the book under orders section after logging in the account. The books cannot be accepted by Martolex if:

  • There is a change in syllabus, new or cheap edition is available or expected.
  • The book is not in good condition . Please refer Damage Policy.
  • 7 days have passed after the rental time period.
  • User wants to return it before rental time period.

Payments after return of books

Once the books are accepted and received by us, the cashback payment will start. The user will get the cashback payment either by UPI, Account transfer or in terms of Martolex Cash. The payment would be done within 7 days after receiving the book.

Disclaimer Of Warranties And Limitations On Liability

The Martolex service and website and its contents are provided ‘as is’ and we make no representations or warranties of any kind with respect to the Martolex website, its contents or our services. We assume no liability or responsibility for any errors or omissions in the content of the Martolex website, any failures, delays or interruptions in the shipment of books, delivery of any content contained in the Martolex website, any losses or damages arising from the use of the content provided by the Martolex website or the conduct of the users of the Martolex service or website. We disclaim all representations and warranties, for example, warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, we do not warrant the information accessible via the website is accurate, complete or current. In no event shall Martolex, its proprietors, shareholders, directors, officers or employees are liable (jointly or separately) to you for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use of the Martolex website, its contents or our services. If any applicable authority hols any portion to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.